Frequently Asked Questions

In specific tracking mode, Following Fan will stay pointed at the selected user. When they leave, the fan will turn off. The user is selected to be tracked by pressing the tracking button on the fan and then standing 5 feet in front of the fan for 3 seconds.

In auto tracking mode, Following Fan will automatically track the person closest to the fan. There is a small time filter to prevent the fan from switching to a person that is briefly between the tracked user and the fan.

The smart sleeping feature is only active when the fan is in auto tracking mode. Smart sleeping enables the fan to turn off when no one is around and then automatically turn back on when a person returns.

No. We value privacy and simplicity so we built Following Fan with no wireless connection.

Following fan uses a single camera integrated into the center of the fan grill to sense the environment.

No. We designed Following Fan to only detect and track people.

We are offering free shipping on pre-orders for a limited time. In June, 2021, we plan to start shipping Following Fans in the United States. In the future, we will take international orders, but we don't have the capabilities to do so at the moment. Sales tax will be added when purchasing.

We are so confident that you will love your Following Fan that you can return it if you are unsatisfied within 30 days of receiving it to get your money back. The fan must be undamaged and in the same condition that you received it.

If your Following Fan is damaged when you receive it, you can return it within 7 days of receiving it and we will send you a new one at no cost to you.