Frequently Asked Questions

When there are multiple people, Following Fan will track the person closest to the fan. We added a small time filter to prevent the fan from tracking a person that is briefly between you and the fan.

The smart sleeping feature is only active when the fan is in following mode. We decided to do this so that the fan can be used in stationary or oscillation mode without requiring a person around.

No. We value privacy and simplicity so we built Following Fan with no wireless connection.

Following fan uses a single camera integrated into the center of the fan grill to sense the environment.

No. We designed Following Fan to only detect and track people.

We are offering free shipping on pre-orders for a limited time. On June 1st, 2021, we plan to start shipping Following Fans in the United States. In the future, we will take international orders, but we don't have the capabilities to do so at the moment. Sales tax will be added when purchasing.

We are so confident that you will love your Following Fan that you can return it if you are unsatisfied within 30 days of receiving it to get your money back. The fan must be undamaged and in the same condition that you received it.

If your Following Fan is damaged when you receive it, you can return it within 7 days of receiving it and we will send you a new one at no cost to you.